Privacy Policy

We Respect Your Privacy

Here at Power & Stiletto we know how important data is to both your privacy and also to us as a business to ensure we are providing you the best possible shopping experience. This Privacy Policy provides information on the kind of data we collect, how we collect it, who we share it with, how we use it and how we protect our customers data. If you have read this Privacy Policy but still have questions please don’t hesitate to contact us so we can answer your questions or clarify any of the information stated in this policy.

What personal data do we collect and why we collect it?

From the moment you enter our website we are collecting data, even if you never complete a specific action on the site like writing a comment, adding an item to your cart or filling out a contact form. This data lets us know if you the user have visited our website before (with the same IP address as previously used), how long you stayed on the website for, what pages you visited, what links/buttons you clicked, what device you used to visit the site, the general location of your IP address and other minor data points.

This data helps us better validate if a customers user experience is what was intended, which items are being viewed but not being purchased and what jewellery trends we need to continue to follow based on your buying habits.

When you perform a specific action on the website like purchasing some super cute jewellery or send us a message from our contact form, we will receive more specific data.

Making a Purchase

When you spend some money on our online store you are actively providing your personal data so we can fulfil your order. The information we request is name, address, email address, phone number, shipping address and the quantities of the items you want to purchase. When you’re order has been successful we will receive an email with your order details and a copy of your order details and information will remain in the password protected administration area of our website.

When you have chosen how to pay for your order (AfterPay, Credit Card (Stripe), PayPal or ZipPay) information will be sent to Power & Stiletto’s account with that payment gateway also with part of the information about your order. We can not see credit card details, we don’t have access to them and we definitely don’t store them. Our chosen Payment Gateways were selected for their high level of security and online efficiency. They also have their own Privacy Policy’s which we have reviewed and believe satisfy the needs of us the merchant and you our super star customers.

Abandoning Your Cart

Did you forget something? If you have added items to your cart and also your email address, we can automatically generate an email with a copy of your abandoned shopping cart and ask if you still want to purchase them. This email is generated by Mailchimp our e-newsletter software provider. From this email we can see if and how many times you opened the email, the device you used to open the email and how many clicks/taps you did on the email.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on Power & Stiletto may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We share only need to know data with our contractors/staff and third party companies that we have spent considerable time vetting. Our staff and contractors all sign non-disclosure agreements and only have access to need to know data. Please see the list or third parties we work with below:

  • Mailchimp – eNewsletter Marketing Software
  • Google Ads – Paid advertising Network
  • Google Analytics – organic and paid data aggregator
  • YouTube – we may embed video content from this site
  • Stripe, Paypal, AfterPay and ZipPay – our Payment Gateway providers
  • Australia Post – Our shipping company of choice
  • Gmail – our email provider

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account with Power & Stiletto, have left comments, or made purchases you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Contact Information

The only time in which we will use your contact information is if you have requested to be added to our eNewsletter mailing list, if we have a question about your order and need to contact you or we are fulfilling your order and need to write your contact information on the postage label. If you would like to be removed from our mailing list you can either unsubscribe directly from one of our newsletters or you can email us at info@powerandstiletto.com or use the contact form on our website.

Additional information

How we protect your data

The two main digital infrastructures we spend considerable time on protecting is our website and the security of our email accounts. Selina (part owner) is a website developer and stays up to date with website vulnerabilities and updates site plugins and regulars checks for security threats. Our email accounts have a high amount of security added to them and only the Selina and Stephanie have access to the email accounts.

What data breach procedures we have in place

If a data breach occurs we take some time initial to understand what data has been breached, the level of risk that this may cause for our customers and us as a business and then the company comes together to provide an appropriate course of action with a focus on transparency, speed and protection.

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